Conversational Artificial Intelligence and Natural Language Processing in Customer Service: A Bibliometric Review
10.54364/AAIML.2025.54250
10-Nov-2025
Kevin Sthip Inofuente Ramos, Angie Flor Alvarez Apaza Jose Manuel Huamani Paucara, Jose Alfredo Sulla Torres, Karina Rojas Paredes.
Adv. Artif. Intell. Mach.
Learn., 5 (4
):4501-4517
Abstract
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